Return Policy – silkroabuildtech

At silkroabuildtech, customer satisfaction is important to us. This Return Policy explains the terms and conditions under which products may be returned or exchanged.

Eligibility for Returns

Products may be eligible for return if they are found damaged, defective, or incorrect at the time of delivery. All return requests must be made within a specified period after receiving the order.

Non-Returnable Items

Custom-cut wood, customized kitchen materials, and special-order items are not eligible for return unless damaged or defective upon delivery.

Return Conditions

To qualify for a return:

• Products must be unused and in original condition

• Original packaging and invoice must be provided

• Damage or issues must be reported promptly

Inspection & Approval

All returned items will be inspected upon receipt. Approval of returns or exchanges is subject to quality inspection by our team.

Refunds

Once a return is approved, refunds (if applicable) will be processed according to the original payment method or adjusted in future orders. Processing time may vary.

Exchange Policy

Exchanges may be offered for eligible items depending on product availability.

Shipping Costs

Return shipping costs may be the responsibility of the customer unless the return is due to a damaged or incorrect product supplied by silkroabuildtech.

Cancellation Policy

Order cancellations are only accepted before dispatch. Once an order has been shipped, it cannot be canceled.

Policy Updates

silkroabuildtech reserves the right to update or modify this Return Policy at any time without prior notice.

Contact Us

For return requests or questions, please contact us through the silkroabuildtech website with your order details.